Are you looking to join a friendly, established team within the IT sector? Do you enjoy delivering excellent customer service and working in a fast‑paced, varied role? If so, this could be the perfect next step in your career. We are a dynamic, international business specialising in the supply of IT spare parts and service support to major global brands across Retail and Hospitality. With clients including Epson, Citizen and PAX, we pride ourselves on our exceptional customer service, fast response times and flexible, solution‑driven approach. We're now looking for a reliable, motivated and detail‑focused individual to join our high‑performing office team. Full training will be provided, and you'll be supported by an experienced, structured team. What you'll be doing This is a varied role combining customer service, administration and service support. You will be responsible for: Customer Service & Sales Support Answering incoming customer calls (UK and Export) Responding to customer emails and enquiries Processing orders, quotes and new customer accounts Checking part numbers, availability, lead times and technical information Releasing pick tickets and monitoring back orders Raising commercial invoices for despatch Managing part shipments and contacting customers when stock arrives Monitoring service repairs and handling queries Dealing with returns and customer complaints Producin...