Job Title: Customer Service Vehicle Returns Assistant, Edinburgh
Client:
Europcar
Location:
Edinburgh, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0da0cdf56119
Job Views:
60
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Overview: Europcar is seeking a Customer Service Vehicle Returns Assistant at our Edinburgh Airport location. Join our team to provide excellent customer service during vehicle returns in a fast-paced environment.
Responsibilities:
* Assist customers at the beginning and end of their rental experience in our car parks.
* Provide a world-class customer-facing service at every stage of the rental process.
* Work as part of a diverse team to ensure customer satisfaction.
Requirements:
* Full, valid clean driving licence with at least 4 years of driving experience.
* Excellent communication and interpersonal skills.
* Ability to work in a team within a fast-paced environment.
* Flexibility to work various shifts, including days, evenings, and weekends.
* Car rental/sales experience is desirable but not essential; training will be provided.
Benefits:
* Competitive salary and bonus potential.
* Enhanced maternity leave (subject to qualifications).
* Free on-site parking.
* Discounted car hire rates across Europcar.
* 20% discount on EE mobile contracts.
* Free annual eye tests.
* Legal and support services through BUPA.
* Career development opportunities.
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