Job Description
Coordinator role
Fully site based 5 days a week - Cornwall
Initial 2 month contract (potential to extend)
Key experience:
* Must have experience working in a call centre
* Must be confident dealing with customers and have good level of customer service experience
* Experience with scheduling
* Must be confident using outlook and other systems - appointments will be logged on client systems
* Must have strong attention to detail and be able to work at pace while maintaining data accuracy
* Must have strong attention to detail and be able to work at pace while maintaining data accuracy
Job details/ duties:
* The worker will be on the phone most of the day so experience in a call centre is essential as this role will operate in the same way.
* Purpose of the role is to book water meter installation appointments as South West Water have had 6500 meter requests come through.
* The individual will be responsible for calling customers and scheduling the appointments for their meters to be installed. The appointment details will then be logged in the client's system.
JBRP1_UKTJ