Job Details
Bow
20 hours per week
Monday to Friday
1-5pm
Candidates must be 18+ due to some lone working
Salary - £15,445 per annum plus company pension and benefits
Description
We have an excellent opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Bow, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly – experience with our products isn’t necessary, if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
Located on Burdett Road, our Bow Store stocks a comprehensive range of designer and trade paints as well as a large selection of wallpaper pattern books and decorating materials and tools, making us the go-to place for retail customers, tradespeople and DIY enthusiasts in the area. Branch opening hours are Monday to Friday 7am to 5pm and Saturday 8am to 5pm.
Equality and Inclusion
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
* Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
* Use product knowledge to provide recommendations and help customers find the best product for their needs
* Mix paint for customers, process specialist orders, and request special stock within the Branch network
* Develop sales of the Company product range including wallpaper, paint and fabric
* Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
* Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
* Assist with stock maintenance in the branch
* Unload deliveries and ensure stock is distributed throughout the store
Qualifications
* Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
* Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
* Enjoys working and supporting a team, but can always be relied upon to work as an individual
* Willing to attend training to become a Fire Marshall and/or First Aider if required
* Keen to learn, develop skills, and progress within our industry
* Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits
* Competitive salary
* 33 days holiday, including an allowance for selected bank holidays increasing with service – (pro rata for part time)
* Free life assurance
* 5% of your salary employer contribution to the pension plan (subject to employee contributions)
* Stream – a money management app that gives you access to a percentage of your pay as you earn it
* Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
* Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
* Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments
* Brewers Colleague discounts giving you huge savings on home improvements
* Discounts and rewards with selected partners – major high street brands, supermarkets etc.
* Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
* Staff uniform and uniform cleaning tax relief
* Comprehensive Induction Programme and ongoing development
* After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.
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