Road Freight Operations Coordinator / Freight Forwarding Coordinator
Location: Birmingham, Coleshill, UK.
We are working with an established freight forwarding and logistics company seeking a Road Freight Operations / Freight Forwarding Coordinator to join their Birmingham-based team.
This role focuses on European road freight import and export operations, supporting customers across Western Europe. The Birmingham office operates with a close-knit, experienced team and offers a hybrid working environment after probation
Salary & Benefits
* Salary range: £30,000 - £40,000, dependent on experience
* Permanent role, Monday to Friday, hybrid working (after probation)
* Annual Christmas bonus
* NHS cash plan
* Contributory pension scheme
* Death in service benefit (5x salary)
* Holiday allowance starting at 20 days, increasing to 25 days with service
* Supportive SME environment with strong staff retention
Role Overview
The successful candidate will manage end-to-end road freight import and export shipments, coordinating movements across Western Europe. You will liaise with customers, hauliers, and internal teams to ensure smooth and efficient freight forwarding operations, with a strong focus on service and reliability.
Key Responsibilities
* Coordinate road freight import and export shipments across Western Europe
* Manage day-to-day freight forwarding operations from booking through to delivery
* Liaise with customers, hauliers, and overseas partners
* Prepare and manage operational documentation
* Monitor shipments and proactively manage delays or issues
* Work closely with customer service and customs colleagues
Experience & Skills
* Good understanding of European road freight import/export
* Strong organisational and communication skills
* Comfortable working in a fast-paced, office-based environment
* Italian or French language skills would be beneficial but are not essential
Please apply with an updated CV