For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe.
Celeros Flow Technology is looking for individuals with a voice and a vision. We embrace change, diversity and promote new ways of looking at old ideas. We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary.
GENERAL SUMMARY
Reporting to the Sales Director New Equipment – Europe & Africa and working with the OE Sales Manager to promote the sale of Plenty Pumps to existing customers within our Export markets. To seek new customers, new markets and new applications for our products within all territories.
The Applications Engineer role will assist Customers to identify / verify their requirements and specifications and will prepare competitive costings / quotations / tenders that are both technically and commercially accurate, in accordance with Company policies and procedures. The Job Holder will interface with both Customers and internal stakeholders including Engineering and Design to provide support and solutions that meet the needs and expectations of Customers, strengthening relationships and positively impacting the opportunity to win orders.
PRINCIPLE DUTIES AND RESPONSIBILITIES
* Make calls to affiliates (regional sales office’s), existing and prospective customers to promote the features of the products and services to solicit enquiries and follow up quotations. In particular ensure all affiliates (regional sales office’s), major customers and potential customers are regularly visited and kept informed on products and services. Convert quotes to orders, and to equal or better order intake plan.
* Evaluate and assess market trends, competition and participate in the product, price and promotion policy of pumps and aftermarket services
* Train and motivate Affiliates (regional sales office’s), Distributors and Agents.
* Give Project and Product Support to affiliates (regional sales office’s), customer and internal departments.
* Provide visit reports and liaison between all sections of the Operations to ensure timely and appropriate action is taken on customer and prospects requests
* In liaison with the Product & Sales Manager and Internal Sales Manager, design and write promotional literature and data to aid sales. Support marketing activities.
* Assist Department when required to help with busy quotation periods.
* Implement, maintain and improve the company’s quality system.
* Assist in hand over of orders to contract, engineering, purchasing and production.
* Be available to travel at short notice due to the demands of the business (UK & Worldwide).
* Responsible for the upkeep of the PMP price book and E-Sales
* Develops and submits a detailed proposal to the Customer in accordance with the applicable Tendering Policies and Procedures (ITO - Inquiry to Order).
* Ensures the CPQ tender data and tendering front log are accurately completed and actively managed.
* Provides ongoing technical and commercial clarifications as requested by the Customer and internal stakeholders to support successful order placement.
* Provides tendering support to regional tendering and sales teams for win order strategies across the product lines to ensure all activities occur on time and with high quality from proposal receipt to handover.
* Works as a member of the Global Tendering Team to ensure KPI’s and Metrics are achieved.
KNOWLEDGE, SKILLS AND ABILITIES
* Possesses relevant product and application knowledge of Company brands.
* Reads and interprets manufacturing drawings and other technical information. Thinks creatively and has in-depth engineering knowledge to solve problems, provide technical solutions and develop alternatives.
* Responds professionally to all inquiries and remains calm and composed when under pressure.
* Is driven to achieve and maintain high levels of customer satisfaction.
* Is self-motivated, highly organized and methodical. Displays exceptional attention to detail and accuracy, even when handling multiple demands.
* Strives to meet all commitments and has a proven track record of meeting deadlines while maintaining high performance standards.
* Is energetic with a clear sense of urgency and direction and is committed to helping the Company achieve its goals
* Works well within a team and independently, with little supervision, positively establishes relationships across multiple locations and copes well with working remotely from the team and other departments.
* Communicates effectively, effortlessly tailoring the approach to the audience and the level of technical knowledge and understanding. Communicates excellently across multiple cultural and geographic boundaries and time zones.
* Is a team player: committed, reliable, responsible, flexible, helpful, supportive, active listener / communicator.
* Communicates fluently (verbal and written) in English
EDUCATION AND EXPERIENCE
* Bachelor’s degree in Engineering or related field or commensurate experience in a Sales/Commercial/Tendering organization required
* Ideally, with 2-5 years related experience. Works independently and requires minimal guidance.
* Ideally, experience in reviewing specifications and writing comprehensive and accurate bids
* Experience of Rotating Equipment / Positive Displacement Pumps
* Experience in the oil & gas / power & energy / industrial market
* Experience using Microsoft packages including Word, Excel and PowerPoint as well as SAP and other technical applications.
You must have valid right to work in the UK and be able to obtain Security Clearance to apply for this role.
BENEFITS
* Competitive salary
* Opportunities to develop
* Bonus
* 33 days holiday (inclusive of bank holidays)
* Holiday buy and sell
* Pension
* Life Cover
* Employee Assistance Program
* Digital Benefits; Health, Wealth & Lifestyle
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work)
* Required occasionally to stoop, kneel, crouch and crawl
* Required daily to use hands and fingers and arms to reach (to operate a computer and telephone)
* Required occasionally to lift and/or move objects that are light to moderate
* Required occasionally to travel (usually by air or road so may be required to sit for extended periods)
WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.)
* Ability to work in an open planned office / individual office
* Ability to sit at a computer terminal for extended periods
* Ability to sit in a car or on a plane for extended periods
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
CELEROS FLOW TECHNOLOGY VALUES
All Celeros divisions are committed to the effective use of the Celeros Values. It is important that all employees understand and utilize these values when performing the duties of his/her position.
INTEGRITY: We work safely and respect our employees, business partners & environment. We always lead by example.
SPEED: In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency.
ACCOUNTABILITY: We stand behind our actions and deliver on our promises.
PARTNERSHIP: We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes.
EXCELLENCE: We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment. We seek quality & community improvement in every interaction.
QUALITY
Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.
CELEROS Flow Technology is an equal opportunity employer.