Job Description
Senior CRM Developer
Hybrid – Reading Hampshire | £55,000 - £65,000 + Bonus + Benefits
We’re supporting a fast-growing, tech-driven business in their search for a Senior CRM Developer to help revolutionise how they manage customer operations.
This is a hybrid role, typically 1–2 days per week in their Hook office, offering flexibility while still keeping connected with the wider team. With exciting plans for growth and transformation, this is a brilliant opportunity to join a modern engineering environment where your impact will be real, visible, and valued.
The Role
This brand-new position sits within a collaborative squad focused on Customer Platforms. You’ll be central to designing and building tools that enhance customer experience across inbound support and outbound engagement—supporting a contact centre environment and beyond.
Key Responsibilities
1. Build and maintain custom apps, tools, and widgets to optimise a major CRM platform (currently Zendesk, but open to all CRM backgrounds)
2. Contribute to a long-term platform roadmap that supports automation and operational efficiency
3. Collaborate closely with CRM leads, software engineers, and produ...