Azenta Life Sciences are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. Azenta are currently seeking a Field Service Engineer to join the team, covering the Herefordshire and Cambridgeshire region. In this role, you will play a key part in delivering exceptional technical support and service for our state-of-the-art systems at client sites. How You’ll Add Value… The Field Service Engineer performs basic/routine customer support activities involving the installation, modification, repair and preventive maintenance of Azenta's equipment and systems generally at customer sites, to ensure proper working order. Candidate may be assigned to support a specific customer site, region, or product, depending upon business needs. What You'll Do... * Install, modify, repair, conduct preventive diagnosis, and perform maintenance on the software and hardware of the equipment and systems while adhering to Brooks’ policies, procedures and work direction of supervisor or shift/site lead. * Interface with customers to ensure customer satisfaction with equipment and service levels. * Maintain a safe and clean working environment * Attain Equipment Service and Operation C...