Social network you want to login/join with:
col-narrow-left
Client:
FAIRMONT
Location:
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
b307740c2013
Job Views:
14
Posted:
25.06.2025
Expiry Date:
09.08.2025
col-wide
Job Description:
Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and anticipating their every need. As Deputy Head Housekeeper, you will assist the Executive Housekeeper with the day-to-day running of the Housekeeping department.
A little bit about what you will be doing:
* Provide friendly and efficient service through effective recruitment, induction, training, and development policies, ensuring low staff turnover and high guest satisfaction.
* Ensure all activities comply with Standard Operating Procedures.
* Assist with staff training to ensure all staff deliver a superior cleaning service in rooms and public areas according to standards set by the Executive Housekeeper.
* Check rooms and public areas daily, and complete cleaning duties as necessary.
* Coordinate staff training, keep training records up to date, and ensure staff attend relevant training courses.
* Regularly check and clean all equipment used by staff.
Qualifications
* Service-focused personality is essential; previous leadership experience required.
* Proven ability to build and maintain good relationships with all stakeholders.
* Ability to lead by example, foster a strong team culture, and set the scene for high performance.
Additional Information
* Competitive Salary
* Pension scheme
* Staff shuttle service to/from St Andrews
* Complimentary staff canteen
* 50% discount in our Food and Beverage outlets
* Employee rates for Spa treatments and green fees
* Complimentary gym and pool access
* Growth opportunities
* On-the-job training
* Regular social events
#J-18808-Ljbffr