Administrator (12 months fixed term - Maternity)
Location : Hillington, Glasgow
Salary : £25,936 per annum + Benefits!
Contract : 12 months fixed term - Maternity
Hours : 40 Hours (8am - 5pm) Monday to Friday
Benefits: 25 days annual holiday, plus 8 stats, Pension and Sick pay!
Join a Business That Powers the Nation
At IQA Group, we don't just support infrastructure we help build it!
From telecoms and renewables to power networks and commercial electrical contracting, we're a trusted name in complex projects that keep the UK connected and moving.
With over 200 employees across Glasgow, North Wales, Newcastle and Liverpool, we're proud of our expertise, reputation, and growth.
We are now recruiting for an Administrator to join our team on a FTC basis for 12 months.
You will provide efficient and effective administration and customer service support to business units within Internal Mains and LV Jointing.
This role will involve working closely with one of our main clients.
In addition to this, as our Administrator you will be specifically responsible for:
Monitoring and managing multiple email inboxes and collate information on various job trackers
Communicating via email with the Client, in a polite and professional manner
Making outbound calls to customers to arrange programme dates for electrical works
Receiving inbound calls from customers with queries
Diary planner management for several operational employees
Monitoring daily defect sheet report and book in repairs where required
Raising and completing purchase orders using Microsoft NAV for operatives and suppliers
Invoice processing for suppliers and subcontractors
Populating job details on billing registers
Populating and sending operative's weekly whereabouts to clients
Mail merge correspondence
Any other duties as identified and required to meet the needs of the business
In order to be successful in this role you must have:
Professional telephone manner with excellent customer service experience
Professional and accurate writing skills, particularly email communications
Ability to communicate clearly, concisely, and persuasively, both verbally and in writing
Experience of using Microsoft Office Suite - Word, Excel and NAV
Strong Interpersonal skills and ability to build relationships quickly
Ability to work well under pressure and meet deadlines in a fast paced environment
Ability to work on own initiative and to act as an effective team member
Must have previous experience of undertaking a similar administrative role
Experience within the Utilities industry is desirable.
Ready to make a real impact on high-profile projects
Apply now and take the next step in your commercial career with IQA Group.
No agencies please.
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