Assistant store manager

Assistant Store Manager – Premium Grab & Go Concept

London

Salary: Up to £35,000 per annum

Start Date: ASAP

I'm currently recruiting for an experienced and motivated Assistant Store Manager to join a fast-growing international Premium grab & go brand. This is an exciting opportunity for an ambitious leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences while supporting commercial success.

About the Role

As Assistant Store Manager, you will support the Store Manager in overseeing the day-to-day operation of the business, ensuring the highest standards across customer service, team engagement, operational excellence, and commercial performance.

You will play a key role in leading and developing the team, maintaining compliance standards, and creating a positive environment where both customers and employees can thrive.

This position offers excellent opportunities for career development within a growing business that values internal progression and leadership development.

Key Responsibilities

• Support the Store Manager in the daily operation of the store.
• Lead, motivate, and develop team members to deliver exceptional customer experiences.
• Ensure operational standards, health & safety requirements, and compliance procedures are consistently maintained.
• Assist with recruitment, onboarding, training, and performance management.
• Drive customer satisfaction and build strong customer relationships to encourage repeat business.
• Support initiatives that increase sales, profitability, and overall store performance.
• Monitor labour, stock, and operational costs to maximise efficiency.
• Maintain high standards of cleanliness, presentation, and operational execution.
• Conduct regular coaching conversations and provide ongoing feedback to team members.
• Work closely with senior management to achieve business objectives and performance targets.

What We're Looking For

• Minimum 1 year of experience in a leadership role such as Supervisor, Team Leader, Shift Manager, Assistant Manager, or similar.
• Previous experience within hospitality, retail, food retail, café, quick-service restaurant, or customer-focused environments.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Passion for delivering exceptional customer service.
• Commercial awareness with an understanding of sales and performance targets.
• Ability to work effectively in a fast-paced environment.
• Ambitious, proactive, and eager to develop a long-term management career.

Working Hours

• Flexible shift patterns including evenings, weekends, and public holidays.
• Operational hours may vary depending on location and business needs.
• Flexibility is required to support the needs of the business.

Package

• Competitive salary of up to £35,000 per annum plus performance-related bonus.
• Excellent career progression opportunities within a growing international business.
• Ongoing training, coaching, and leadership development programmes.
• Supportive and collaborative working environment.
• Opportunity to be part of a people-focused business with a strong culture and values.
• Immediate start available.

If you're an ambitious hospitality or retail leader looking for the next step in your management career and want to join a dynamic, customer-focused business, we'd love to hear from you.