Account Manager – US Casualty
Working alongside Brokers/ Account Executives you will enjoy a broad role encompassing all Broker Support activities. You will also oversee the service delivery provided by our third-party providers, ensuring positive collaboration and support. Maintain awareness of the end-to-end processes relative to IBA, Premium Processing, Claims, and all middle office tasks.
* Assisting in the preparation of key placement documentation ensuring meeting with minimum standards, following processes and compliance
* Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate
* Training and support of 3rd Party Service Providers
* Maintaining an accurate and compliant record of the placement via GXB
* Utilising relevant market and internal systems to aid in the placement process
* Support the internal File Audit process working with the File Review and Internal Audit team as appropriate.
* Oversight and ownership of key contractual dates, including payment warranties, subjectivities, and NOC’s
* Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements.
You will need
* 3 years experience with US Casualty
* Desire to learn new tasks and new lines of business.
* Excellent communication skills
* Ability to work under pressure and to meet deadlines.
* Review current processes and implement efficiencies.
* Ability to embrace Change and embed new processes
* Computer literate
* Experience in the use of London Market processes and systems