The Academy Facilities Manager is responsible for the effective management and operation of the Academy’s facilities at the Darland site. This includes ensuring a safe, compliant, and high-quality environment that supports the development of young athletes. The role involves overseeing all aspects of facilities management, including hard and soft services, planned and reactive maintenance, contractor supervision, and health and safety compliance.
MAIN RESPONSIBILITIES
1. Facilities Operations
* Oversee daily operations of the Academy site, ensuring all facilities are safe, secure, and well-maintained.
* Lead on the implementation and monitoring of health, safety, and environmental standards.
* Conduct and oversee risk assessments, safety checks, and statutory inspections (e.g., fire safety, water management).
* Manage site security in collaboration with the Safety and Security Manager and IT department.
1. Maintenance & Compliance
* Supervise planned and reactive maintenance, ensuring minimal downtime and adherence to statutory requirements.
* Manage service level agreements and ensure all plant and mechanical systems are maintained per manufacturer guidelines.
* Maintain accurate records of inspections, maintenance schedules, and compliance documentation.
2. Contractor & Staff Management
* Oversee external contractors (cleaning, IT, grounds, maintenance) ensuring proper documentation and site access protocols.
* Support recruitment, training, and performance management of facilities staff.
* Coordinate staffing rotas to ensure adequate coverage during operational hours.
3. Logistics & Resource Management
* Manage procurement and stock control for cleaning supplies, maintenance equipment, and vending, in conjunction with club procurement lead.
* Support the Academy Kit Officer in kit distribution, storage, and inventory management.
* Oversee space planning and storage solutions to optimise facility usage.
4. Customer Service & Administration
* Deliver exceptional customer service, handling enquiries, complaints, and emergencies professionally.
* Manage the facility and pitch booking system, ensuring accurate administration and invoicing.
* Ensure standard operating procedures are followed, including site opening and closing protocols.
5. Sustainability & Strategic Planning
* Promote energy efficiency and implement environmentally sustainable practices.
* Contribute to the development and execution of the Academy’s facilities operational plan.
KEY RELATIONSHIPS
* Director of Facilities (line manager)
* Safety and Security Manager
* Head of Operations
* Head of Food and Beverage
* Academy DSO and Club Safeguarding Lead
* Head of Procurement
* External Contractors
SAFEGUARDING RESPONSIBILITIES
* Comply with all safeguarding policies and procedures.
* Promote a safe and supportive environment for all Academy participants.
* This role is subject to an Enhanced DBS Check (with Children’s Barred List).
HEALTH & SAFETY RESPONSIBILITIES
* Ensure personal and team compliance with the Club’s Health & Safety policies.
* Take proactive responsibility for the safety of staff, visitors, and contractors.
About The Candidate
EXPERIENCE/QUALIFICATIONS REQUIRED
* NEBOSH, COSHH, IOSH certification or equivalent.
* Experience managing health and safety in a sports or educational setting.
* Proven experience in facilities management, including team leadership and contractor oversight.
PERSONAL SPECIFICATION - SKILLS/ABILITIES REQUIRED
* Understanding of EFL/FAW/FA/ITC regulations.
* Understanding of safeguarding in a sports setting.
* Excellent communication and interpersonal skills.
* High level of confidentiality and professionalism.
* Strong organisational and time management abilities.
* Proactive, solution-oriented mindset with a commitment to continuous improvement.
* Flexible and adaptable to meet the demands of the role.
About The Club
CLUB VALUES
Code of Conduct
Wrexham Football Club expects the highest standards of integrity and conduct in all matters concerning the Club and its employees. The Code of Conduct makes clear the standards of conduct expected from its employees and explains the responsibilities of the Club, as the employer. All employees are expected to act wholeheartedly in the interests of the Club. Any conduct detrimental to its interests or its relations with customers, suppliers, the public or damaging to its public image shall be a breach of Club rules and policies. Discriminatory, offensive, and violent behaviour are unacceptable, and any complaints or concerns will be dealt with and acted upon.
Equality, Diversity & Inclusion
Wrexham Football Club is committed to ensuring that equality, inclusion, and diversity of opportunity are at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Club. We uphold everyone’s rights and aim to provide opportunities for everyone to succeed. It is the policy of the Club that no person, whether player, job applicant, employee, volunteer, or customer, shall be discriminated against. The Club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics’: Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex, and Sexual Orientation. Anyone who breaches this could face disciplinary action, including suspension and dismissal.
The Club is fully committed to the EFL Equality, Diversity & Inclusion Standards and particularly welcomes applications from women, individuals from Black and Minority Ethnicities, the LGBT community, and those with disabilities.
Safeguarding and Safer Recruitment
Wrexham Football Club is committed to safeguarding and has a legal obligation to ensure all children and vulnerable adults are protected and kept safe from harm. The Club will display best practices in safeguarding, including Safer Recruitment, in partnership with families and local authorities. Having a criminal record does not necessarily bar a candidate; it depends on the circumstances. The Club complies with the DBS Code of Practice and undertakes to treat all applicants fairly. Candidates should check whether cautions or convictions need to be disclosed as part of their application via the government website.
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