Sanctuary is one of the UK's leading providers of housing, care and community services. With around13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.
Director's Secretary
Worcester with a balance of home and office working
GBP 31,453 : GBP 33,108 per year
40 hours per week : Monday to Friday
We have an exciting opportunity for a conscientious Secretary with a keen eye for detail to join our Property Services Team. You will be responsible for supporting the Operations Director : Property Services with day:to:day tasks, diary management and prioritising workload.
Our Property Services function is responsible for the maintenance and management of Sanctuary's properties varying from day:to:day repairs to reinvestment of properties.
Whilst primarily working independently with frequent contact with the Operations Director, you will also be in regular contact with a wide variety of staff within Property Services and your work will often require input from Heads of Service reporting into the Operations Director.
The role of
Director's Secretary
will include:
stylemargin:top:0.0cm;margin:bottom:0.0cm typedisc:
:
Supporting the Operations Director with day:to:day tasks and prioritising workload
:
Managing the Operations Director's diary
:
Ensuring deadlines are met for yourself and the Operations Director
:
Responding to ad hoc requests as necessary
:
Preparing and collating information and reports on behalf of the Operations Director in a timely manner
:
Communicating effectively and maintaining good working relationships with internal and external providers, including responding to emails on the Operations Director's behalf
:
Managing the resolution of HR processes, including recruitment and approving annual leave and expenses claims
Skills and experiences:
stylemargin:bottom:0.0cm;margin:top:0.0px:
:
Previous experience in a similar role providing secretarial support, or an NVQ in business administration
:
Ability to 'think on your feet' and solve problems
:
Experience working with commercially sensitive and confidential data
:
Excellent communication, interpersonal and customer care skills
:
Ability to work to deadlines and prioritise workloads
:
Excellent organisation skills
Why work for us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
stylemargin:top:0.0cm;margin:bottom:0.0cm typedisc:
:
25 days annual leave (rising to a maximum of 30 days) plus public holidays
:
A pension scheme with matching employer contributions from Sanctuary up to set limits
:
Life Assurance
:
Employee Volunteering scheme
:
Employee Advice Service including counselling
:
Cycle to Work scheme
:
Voluntary health plans
:
Employee discounts
:
Wellbeing support and tools
:
Employee recognition scheme
:
Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
:
Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
:
GBP 31,453 per annum (rising to GBP 33,108 per annum after 12 months, subject to satisfactory performance)
View the job profile (if the link is unavailable the Sanctuary careers website)
Closing Date: 9 December 2025
If youre unsure about any details, have questions about t