Join to apply for the Corporate Account Handler - Corporate & Commercial role at Howden, the new name for Aston Lark
We are seeking a Corporate Account Handler to support our team and assess our clients' insurance requirements, deal with general enquiries, renewals, mid-term adjustments, obtaining quotations and invoicing of premiums.
Overview
At Howden - Corporate & Commercial, insurance isn't just what we do—it's who we are. We support clients through the complex landscape of commercial risk and craft bespoke solutions to empower businesses to navigate uncertainty and achieve growth.
Responsibilities
* Organise and manage personal work activities to achieve team objectives and meet targets
* Participate in team meetings and report on progress within your area of expertise
* Manage assigned projects and contribute to others as required
* Review client documentation to ensure comprehensive and accurate information for the quoting process
* Collate and communicate client requirements for appropriate marketing of the risk
* Liaise with clients to resolve queries and respond to market and third-party queries
* Produce high-quality market documentation and secure authorisations
* Take ownership for data entry, credit control, and chasing subjectivities
* Work with underwriters to place insurance balancing quality, coverage, and price
* Process data promptly and accurately on relevant systems to support client service
* Maintain accurate and timely documentation and records
* Conduct due diligence/sanctions checks in line with company procedures
* Adhere to company policies and obtain required authorisations
* Foster positive relationships with colleagues and external contacts
* Provide support to senior colleagues and/or their clients on request
* Deal with or refer client enquiries, renewals, and mid-term adjustments
Knowledge
* Working knowledge of main General Insurance classes and the CII Code of Ethics and GDPR
* Minimum 2 years' experience dealing with SME or commercial clients
Skills
* Strong technical insurance knowledge; tested via in-house assessments
* Accuracy and attention to detail
* Ability to process work quickly and efficiently
* Prioritisation and meeting deadlines
* Negotiation and broking skills
* Ability to gather and analyse information from clients
* Ability to tailor communication to individual clients' understanding
Qualifications
* Acturis (desirable)
What we offer
* Full-time, permanent position with optional 2-3 days per week in Birmingham for a balanced work experience
* Opportunity for personal and professional growth
Reasonable adjustments
We are committed to providing reasonable accommodations to align positions with your needs, including flexible hours or hybrid working where possible.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* General Business
* Industries: Insurance
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