Admin Assistant
* Full Time
* Lyndhurst, UK
* Posted 1 day ago
* £12.50 Per Hour Plus Company Benefits
Admin Assistant
£12.50 Per Hour Plus Company Benefits
Full Time Hours
A Top 20 Care Home Group 2025!
Awarded ‘One Of The UK’s Best Companies To Work For’
Hartwood House is a stunning 50-bedded residential and dementia care home based in Lyndhurst.
We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone with a range of skills, good IT experience, and attention to detail.
In addition to reception duties, you will provide administrative support to the Home Administrator on a daily basis, mainly HR-related tasks, and should have a good understanding of financial aspects to cover in the Administrator’s absence.
Main Responsibilities
* Welcome and greet visitors professionally, ensuring the visitors book and ID checks are completed appropriately.
* Answer the telephone, respond to enquiries, redirect calls, and record messages.
* Assist with recruitment tasks, including sifting CVs, chasing references, and verifying ID documents.
* Organise internal meetings and ensure all requirements are actioned.
* Coordinate the staff meal process as applicable.
* Respond to emergency situations as needed.
* Maintain the tidiness of the reception area in liaison with housekeeping.
Person Specification
* Excellent customer service skills
* IT literacy and system competence
* Previous telephone experience with a professional manner
* Knowledge of general administration
* Strong communication skills
* Neat, well-presented appearance
* Excellent written and verbal English skills
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