Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. By joining Chest Heart and Stroke Scotland as an Area Manager you can be the difference between people just surviving and really living. You will lead one of our five areas, supporting a group of shops and the teams who make them special. You’ll: Inspire and coach Shop Managers, helping them grow and succeed Drive income and shape great customer experiences Champion high standards, compliance, and safe working practices Get involved in new shop openings and the development of our estate Build relationships in local communities to raise awareness and support Encourage innovation and help bring new ideas to life Be a visible, hands-on leader through regular shop visits and weekend working on a rota This role is varied, purposeful, and full of opportunities to make a meaningful impact. We’re looking for someone who: Has experience leading across multiple retail sites Enjoys developing people and helping others shine Is confident using data, KPIs, and commercial insight to drive decisions Communicates clearly, openly, and with compassion Can balance the practical demands of operations with a warm, people-first approach Understands the unique strengths and challenges of charity retail Values diversity, inclusion, and creating welcoming environments for all You don’t need formal qualifications - what matters is your leadership experience, passion for retail, and commitment to making a difference. You’ll have: The opportunity to lead meaningful change A real voice in how we grow and improve A culture where we care about each other and celebrate success together In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity. We therefore aim to ensure that no one is unfairly treated on the grounds of offending background. If you are interested, please submit your CV online and email a cover letter to recruitment@chss.org.uk .