Senior Business Analyst This role is not a Technical Business Analyst Role and requires Target Operating Model experience. The Client Based in London my client are a prestigious Professional services organisation boasting a workplace with cutting edge people that is moving with the modern ways working. Named as one of the leading professional services organisations places to work for 3 times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. Job Overview Business Analysis is at the heart of this change, shaping and delivering solutions that will realise strategic value for the firm. As a Senior Business Analyst, you will lead high-performing teams and provide expert guidance across large-scale, complex change initiatives. You will ensure the delivery of core Business Analysis services, from strategic planning and stakeholder engagement to requirements definition and solution evaluationenabling successful outcomes and tangible benefits for the firm. Who will you work with? Reporting into the head of Business Analysis, this role resides within the Business Analysis team which sits within the Global Programme Group (GPG). The GPG are responsible for advancing and delivering many of the firm's strategic programmes and related key components. As a member of this team, you will have the opportunity to work on varied and substantial projects and programmes that are integral to the delivery of the firms strategy. The Global Programme Group is in India and the UK and serves the firms projects globally. As a Senior Business Analyst you will work on complex and high-impact transformation initiatives and collaborate closely with colleagues across Business Analysis, Change, PMO, and programme delivery, as well as senior c-suite leaders, legal and business professional experts and leads across the firm. What you will be responsible for? As a Senior Business Analyst you will be responsible for: Recruiting, mobilising, leading, and performance managing Business Analysis teams across complex and large-scale transformation. Proactively contributing and driving the adoption of Business Analysis best practice to advance capabilities and improve performance. Guiding, mentoring and coaching Business Analysis peers. Providing valuable foresight and insight across complex and large-scale transformation. Informing and assuring change and delivery strategies, decision making, and planning across complex and large-scale transformation. Developing and assuring appropriate Business Analysis plans and approaches across complex and large-scale transformation. Consistently monitoring and improving Business Analysis performance. Conducting, leading, and assuring effective stakeholder elicitation and collaboration activities across complex and large-scale transformation. Surfacing relevant context and ensuring the accurate definition of AS-IS, TO-BE, business needs, and requirements across complex and large-scale transformation in alignment with the strategic priorities of the firm. Identifying, evaluating, and proposing the most effective way to bridge capability gaps and realise desired value. Managing and maintaining or assuring the management and maintenance of scope, requirements, and design information and their interrelated relationships to ensure effective management and control over proposed changes. Structuring and organising requirements and designs into agreed artefacts and evaluating and agreeing solution design options that will realise anticipated value. Ensuring all requirements are of the expected quality and that proposed solution design options will realise the anticipated value. Monitoring and assessing the performance of and value delivered by business and/or technology solutions, managing the removal of any barriers or constraints that may/will prevent the full realisation of anticipated business outcomes and benefits. What you will do? Technical competencies: As a Senior Business Analysis, you will be able to: Recruit, mobilise, lead and performance manage Business Analysis teams across large-scale and complex transformation. Proactively contribute and drive the adoption of Business Analysis best practice across its community of practice. Guide, mentor and coach Business Analysis peers. Nurture and maintain solid stakeholder relationships across the firm, encouraging the free-flowing exchange of information, ideas, and/or innovation to deliver solutions which will realise value in alignment with the firm's strategic priorities. Work closely with senior leadership, portfolio management, and other affected and influencing stakeholder groups to surface and provide valuable foresight and insight to inform demand management, change and delivery strategies, decision making, and planning. Develop and assure Business Analysis and Stakeholder engagement plans and approaches. Ensure appropriate governance is in place to manage scope and requirements. Monitor and assess Business Analysis performance and consistently recommend actions for improvement. Prepare for, conduct and assure all planned elicitation activities. Capture, validate, and assure all elicited information, eliminating conflicting perspectives, and ensuring a collective and consistent view is understood by all affected or influencing stakeholders. Document, assure and communicate relevant information to the agreed and appropriate level of detail and foster appropriate collaboration forums for participating stakeholders to feedback, share concerns, and ensure information is accurate and understood. Validate and ensure the accurate definition of the AS-IS using appropriate modelling techniques (e.g context, BPMN, use case, and data flow modelling), surfacing the problems and the interconnected nature of the people, processes, technologies and/or data affected. Validate and ensure the accurate definition of business needs and high-level requirements in alignment with the firm's strategic priorities. Validate and ensure the accurate definition of the future TO-BE state using appropriate modelling techniques, highlighting the capability gaps and opportunities in meeting the business needs. Conduct and assure solution feasibility assessments, evaluating and highlighting potential costs, benefits, and delivery complexity in relation to constraints, risks, assumptions, issues, and dependencies. Ensure the accurate definition of the solution scope to inform and assure value realisation, solution proposition thinking, business cases, change management, and delivery decision making, strategies, and planning. Validate and ensure the accurate definition and management of all requirement types and designs (predominantly business, functional, and/or possibly UX and data), and their alignment using appropriate traceability. Regularly monitor and assess proposed changes in scope, requirements, and designs, consistently informing affected and/or influencing stakeholders of potential impacts, resolving any conflicts, and obtaining the appropriate approvals before proceeding. Validate and ensure all requirements and designs meet agreed and expected quality standards, align with business needs, and will realise desired business value. Identify, assess, and recommend potential solution design options to meet complex requirements, articulating them into simple terms so that all stakeholders can understand their potential value. Define and assure the definition of appropriate measures to use to evaluate solution performance and prepare affected and/or influencing stakeholders for the evaluation of solution performance, operational readiness, and benefits realisation tracking. Evaluate all business, service and/or technology solutions with stakeholders, triaging defects, risks and issues, and highlighting limitations which may restrict the full realisation of desired benefits. Assess operational readiness and inform stakeholders of any external factors which may restrict the full realisation of desired benefits. Provide appropriate recommendations to eliminate risks and issues with solutions and/or operational readiness to ensure value realisation. Core competencies: As a Senior Business Analysis Manager, you will be able to: Actively seek opportunities to enhance skills and knowledge, strives for excellence in their own and their team's performance. Set challenging goals and create clear plans to achieve them. Lead teams and/or projects, provide clear supportive feedback and mentorship, and successfully balance employee and business interests. Build a compelling vision, case for change, and/or business case for major investments. Design major initiatives so that they deliver clear outcomes (ROI, benefits, adoption) that align to the firm's strategy. Seek out solutions to current and future challenges, needs, and opportunities by finding and analysing data, formulating, and testing hypothesis and designing solutions. Plan with a clear outcome in mind and align actions to achieve it. Keep a relentless focus on designing for, tracking towards, and measuring outcomes (Inc. ROI and benefits). Solve root cause(s) of issues and challenges and find ways to simplify complexity and create a clear path to resolve it. Manage complex stakeholder relationships to create alignment and support. Balance assertiveness with collaboration. Establish credibility and professionalism. Seen as a trusted advisor who can provide an impactful point of view. Craft clear and compelling narratives that engage and inspire others. Use varied methods to engage different viewpoints. Build trust through deep listening. Show initiative, resilience, and calm, especially in challenging and pressured situations. Be open to change, feedback, and new ways of working and sees them as opportunities for growth rather than as personal criticisms or setbacks. Coach's others in the team to do the same. Encourage a culture of curiosity and innovation. Champion the adoption of technology and AI. Evaluate, learn, and adapt. Prioritises progress over perfection. Understand team dynamics and motivations and makes others feel involved and motivated. Encourage others to contribute their strengths. Actively seek input from people of diverse backgrounds and perspectives. Call out non-inclusive behaviours sensitively and effectively. Build a strong network of professional relationships, both internally and externally. Your career experience so far You will have: Experience leading Business Analysis teams across complex and large-scale transformation. Experience informing and influencing stakeholders across complex and large-scale transformation. Experience within a Global Professional Services environment. Strong understanding of industry standard business analysis, change, and project management principles, methodologies, tools, and approaches. Desirable: Relevant Business Analysis accreditation and/or membership. Experience in the Legal industry with an appreciation of the Client and Matter lifecycle. Experience in Business Development and Client Relationship Management transformations. Experience in Finance, HR, and ERP transformations. Understanding of technologies such as Interaction, Intapp, ServiceNow, and Workday. Experience enabling organisation's to become more data driven with analytics and insights. Experience using AI to optimise business analysis activities and performance.