General Manager: Rehabilitation Centre: London
TipTopJob Staines-Upon-Thames, England, United Kingdom
Job Title: General Manager: Luxury Rehabilitation Centre: London
Salary: Up to £70,000
Location: Southwest London
An exceptional opportunity has arisen for an operationally focused General Manager to lead a luxury, high‑end rehabilitation centre in London. We are seeking a hands‑on, people‑focused leader – someone who leads from the front, inspires their team, and ensures that every guest, resident, and visitor receives world‑class service. The successful candidate will come from a hospitality environment, with a proven track record in managing multi‑disciplinary teams and driving both service standards and commercial performance.
About the Position
* Oversee the day‑to‑day operations of the centre, ensuring the delivery of outstanding hospitality, catering, housekeeping, and guest services
* Lead, motivate and inspire a large operational team across multiple service areas
* Drive operational excellence, ensuring smooth, efficient, and compliant service delivery
* Maintain impeccable standards across all hospitality touchpoints from dining and housekeeping to front‑of‑house and client experience
* Take full P&L responsibility, ensuring the centre operates efficiently and profitably
* Support the development of internal processes, standards, and operational policies as the centre becomes fully established
* Work closely with the senior clinical leadership team to ensure a seamless, client‑centred experience
Successful Candidate
* Experienced General Manager or Operations Manager from a hospitality background
* A visible leader who is operationally hands‑on and passionate about service excellence
* Proven success in managing large teams, developing people, and creating a strong, inclusive workplace culture
* Demonstrable experience with budget control, financial reporting, and commercial strategy
* Strong understanding of health and safety, compliance, and quality standards in a regulated or service‑led setting
* Adaptable, resilient, and calm under pressure with a genuine lead‑from‑the‑front attitude
Company Benefits
* Competitive salary and discretionary bonus scheme
* Private medical insurance
* Company pension plan
* 27 days annual leave (plus bank holidays), rising with service
* Free meals on shift
* Enhanced family‑friendly and wellbeing policies
* Comprehensive training and professional development
If you are keen to discuss the details further, please apply today or send your CV to
Seniority level
* Director
Employment type
* Full‑time
Job function
* Management and Manufacturing
* Advertising Services
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