Logistics Operations Manager
Overview
This key role within International Supply Chain will lead day‑to‑day logistics operations, drive carrier performance, and deliver continuous improvement across a fast‑paced global environment.
Job Duties
Operations Management
* Manage daily logistics and freight operations across international markets
* Monitor shipment visibility, handle exceptions, and resolve escalations
* Oversee import/export activity, ensuring compliance with customs and trade regulations
Carrier & Supplier Management
* Manage relationships with carriers and logistics providers
* Lead performance reviews and Quarterly Business Reviews to ensure KPI delivery
* Drive cost, service, and performance improvements
Financial Control
* Oversee freight spend, reporting, and cost analysis
* Audit invoices, resolve discrepancies, and manage freight claims
* Support cost recovery and optimisation initiatives
Reporting & Performance
* Analyse carrier data to identify improvements
* Maintain reporting tools and dashboards (Excel / Power BI)
* Track KPIs and drive operational efficiency
Projects & Improvement
* Lead logistics improvement and transformation projects
* Support ERP and carrier integration initiatives
* Collaborate cross‑functionally to deliver business goals
Requirements
* Proven experience in logistics, supply chain, or freight operations
* Carrier management and performance experience
* Strong stakeholder management and communication skills
* Advanced Excel and data analysis capability
* Ability to manage priorities in a fast‑paced environment
* Track record of driving operational improvements
We Value
* Power BI or similar BI tools
* Knowledge of international freight, customs, and compliance
* Experience with supplier performance management
* Lean / continuous improvement methodologies
* ERP and logistics integration experience
* Relevant industry experience or ADI Supply Chain experience
Benefits
* Competitive salary & hybrid working pattern
* Opportunity to work for a forward‑thinking global brand
* Onsite Gym
* Access to LinkedIn Learning with thousands of expert‑led courses to support your professional development
Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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