Support Engineer Contractor to join the Head Office of a company based just outside of Crewe, Cheshire East, must have own transport to access, minimal public transport access it is based on site paying upto £200 per day.
This is an on-site role, Monday to Friday, providing essential user BAU support
It is inside IR35
The Role:
As a key member of the IT team, you'll be the first point of contact for all face-to-face and remote end-user issues. Your responsibilities will include:
Providing comprehensive 2nd line support, resolving a wide range of technical issues.
Identifying opportunities for IT process improvements and efficiency gains.
Managing staff accounts and access permissions.
Conducting IT inductions for all new starters.About You:
Ideally, you'll bring at least 3 years of experience in a similar support role. We're looking for someone with:
Excellent user-facing skills and a strong customer service approachDesirable Technical Experience:
Microsoft Windows (client and server environments)
Microsoft Entra ID (Azure AD) & Active Directory
Office 365 administration and support
Networking essentials: WAN/LAN/DNSIf you're a proactive 2nd Line Engineer with a passion for creative environments, we'd love to hear from you!
To Apply: Please submit your CV outlining your relevant experience