Gloucestershire Children's Therapy Services are looking for a motivated and experienced Senior Administrator to support our Children's Physical Therapies, including Speech and Language Therapy and Physiotherapy. We're seeking an enthusiastic, flexible and proactive individual to join our busy, friendly team. You'll play a key role in supporting therapy services and ensuring children and young people can access the care they need. We offer regular supervision, a supportive team environment, and full training on our systems to help you succeed in the role.,
Responsibilities
* To provide effective administrative support to the Children's Therapy Teams.
* To develop a thorough understanding of the service and processes used including referral and treatment pathways and links with other children's services.
* Efficiently use System 1 and other databases to record and track the patient's treatment pathway including clinic appointments and outcomes.
* Efficiently use appropriate systems to collect, collate and report data and information in an accurate format (e.g. Microsoft Excel, Word, PowerPoint).
* Responds to all colleagues in a positive, professional and helpful manner. Takes the 'wider view' at all times and builds good working relationships.
* Communicate effectively with a wide range of people including colleagues and members of the public, ensuring at all times that a professional approach is presented.
* To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, to propose changes to working practices to maximise efficient/effectiveness of role.
* To adopt a flexible and supportive role within the administration team by assisting with workload in the absence of colleagues to maintain a robust and quality service.
* Carrying out general administrative tasks for the department to agreed standards and timescales, e.g. photocopying, sending out correspondence and documents, etc.
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