We are looking for a General Manager for our client based at Bristol Airport This is a Full-Time position, 5 out of 7, 40 hours per week Salary: £50K to 65k DOE, car allowance £5k and performance bonus Key Responsibilities: To ensure the development and maintenance of effective shift-working patterns and arrangements to optimize the use of the staffing resources available and secure the necessary staffing to meet ongoing working requirements Ensure that; all Airport Authority Service Level Agreements are met and maintained Promote a culture of service excellence and maintain a professional image Proactively meet and engage with Airlines on a regular basis to discuss any issues Ensure effective and appropriate communication with all parties throughout the nominated Airport inclusive of relevant Airlines persons Attend quarterly/monthly Airport and airline partner meetings Provide detailed weekly and monthly reports covering all operational aspects Provide monthly CAA (ECAC data) quality standard data detailing any performance deviations and actions taken to address Provide detailed information regarding any delays and actions to be taken to reduce / remove delays Implement and monitor key performance indicators for all staff Be accountable for Absence Improvement and Performance Management of all staff. To make inroads into being an employer of choice and service provider of exceptional standards with the level of H...