We are seeking a dedicated and professional Head Porter to join our team at South West London & St George’s Mental Health Trust. You will play a key role in delivering a high‑quality porting service for our patients and staff across all sites.
Responsibilities
* Lead the portering team as Operational Lead, ensuring delivery of the highest standard of Portering Service to patients, staff and visitors.
* Supervise shifts and compile scheduled and portering‑requested duties daily to produce monthly performance reports.
* Maintain accurate records, quality audits, training records and equipment audits; manage staff records and operational changes.
* Ensure vehicles are maintained, taxed, MOTed and serviced; report incidents or accidents to the insurance company.
* Manage waste transfer – clinical, domestic and recycling – from all areas to external waste compounds.
* Ensure all work complies with health, safety, security, Trust policies and procedures, including infection control.
* Allocate duties and shifts using the roster system, ensuring effective Portering cover within allocated budgets, and provide payroll information.
* Work collaboratively with colleagues and managers within the wider Estates and Facilities team.
* Support recruitment and selection of staff, manage sickness absence and disciplinary actions in line with HR policies.
* Develop and maintain SOPs and procedure folders to enable relief staff to perform portering, post and pharmacy delivery duties.
Benefits
* Flexible working
* Career development opportunities
* A variety of benefits to create a positive, welcoming environment for staff.
#J-18808-Ljbffr