We're looking for a natural people person - someone who can bring the best out of others, keep a team focused, and offer the right level of support to help them succeed. This isn't your typical boiler room sales environment. Instead, you'll be leading a friendly and motivated team of four Course Advisors who respond to inbound enquiries - supporting businesses to book the right training for their teams. It's a role focused on relationships and results, not hard sales. What You'll Be Doing As Sales Manager, you'll take ownership of the sales function - leading a small, friendly team and driving performance through support, structure, and strong customer relationships. Lead, coach and develop a growing team of Course Advisors, helping them hit targets and deliver excellent service Shape and manage the full sales process - from inbound enquiries to retention and account growth Create a high-performing, people-focused culture where the team feels motivated, supported and set up for success You'll have the freedom to make the role your own - shaping the team, supporting growth plans, and refining processes to get the best results, all while making a real impact in a values-led environment. What we're looking for Previous experience in a sales leadership role - you know how to inspire and motivate people without micromanaging A relationship-first approach to sales - you believe success comes from trust and support, not pressure tactics Comfortable using CRM systems and able to spot ways to improve the sales process A positive, encouraging presence who can set the tone for a friendly and professional working environment Role Details: Salary: £30,000 - £35,000 Monthly Bonus Location: Stoke-on-Trent Monday to Friday (37.5 hours/week) Free onsite parking If you thrive in a supportive, people-first environment and know how to drive results through positive leadership, we'd love to hear from you