Job Description
Reception Team Member
First impressions are everything! As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
* On the job training and personal development opportunities
* Working across two hotel brands, Novotel and ibis
* Uniform and staff meals provided
* Discounts at Accor Hotels Globally
What you will be doing:
* Greet, check-in, respond to requests and settle accounts while providing exceptional service
* Take initiative to add a personalized experience
* Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Good with computers and microsoft applications
Service focused personality is essential
Additional Information
Experience is an asset
Prior experience working with Opera or a related system is a benefit, but not essential
Fluency in English
Additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.