Salary: £25,453 per annum
Hours: Average of 37 hours a week (see 3-week rota : )
Contract: Full time
Location: Inspire Sports Village
About the role
We are looking for an enthusiastic and motivated Activity Leader/Lifeguard Coordinator to join our team. In this varied role, you will supervise and lead a range of sport, leisure and fitness activities across both wet and dry sites, ensuring sessions are safe, engaging and inclusive for all. You will play a key part in delivering excellent customer service, maintaining high standards of safety, and supporting the day-to-day operations of our busy facilities.
What you'll be doing
* Supervising, leading, and instructing customers and Activity Assistants in a wide range of activities.
* Ensuring the safe day-to-day running of facilities, adhering to all health & safety procedures.
* Preparing equipment and activity areas, carrying out safety checks and basic maintenance.
* Engaging and supporting customers, answering queries, and providing excellent service.
* Promoting Active Luton's programmes and activities to encourage participation.
* Supporting duty managers, including occasional key holder responsibilities.
What we're looking for
You will have experience of working in a leisure or sports environment and be confident leading and supervising activities. You will be approachable, reliable, and committed to providing outstanding customer service, with the ability to adapt to a busy and varied environment.
Skills
Essential:
* Experience working in a leisure environment, including wet and dry activities.
* Strong communication skills, with the ability to deal politely and tactfully with a wide range of people.
* Ability to follow established procedures and ensure safety standards are met.
* National Pool Lifeguard Qualification (NPLQ).
* YMCA Gym Instructor Award (or equivalent).
* Basic IT skills (email, word processing).
* Understanding of equal opportunities and inclusive service delivery.
* Physically able to handle and move activity equipment daily.
Desirable:
* Experience in a customer-facing environment.
* Knowledge of pool and sports hall procedures.
* Evidence of CPD or additional training relevant to leisure and wellbeing.
What we offer
* Free swimming and heavily discounted gym membership
* Cycle to work scheme
* Supportive and inclusive working environment
* Employee assistance programme
Closing Date: 12/09/2025
We reserve the right to close this advertisement early if we receive a high volume of suitable applicants.
Job Type: Full-time
Pay: £25,453.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Free parking
* On-site gym
* On-site parking
Work Location: In person