Join Our Team as a Credit Controller!
Salary: Up to £26,500 + Bonus + Excellent Benefits
About Us
Welcome to Wolseley, a leading specialist trade merchant in the UK and Ireland! We pride ourselves on putting our people and customers at the heart of everything we do. Join us and take advantage of our award-winning Wolseley Talent Guild, where you can develop your skills and build a rewarding career.
Why Choose Us?
In addition to a competitive salary, we offer a fantastic range of benefits, including:
* Annual leave that increases with your length of service
* A generous pension scheme (matched up to 9%)
* Potential to earn bonuses
* Enhanced maternity/adoption leave
* Access to a wide range of online and high street discounts
We also prioritize your health and wellbeing with:
* Free access to healthcare
* Our popular YuLife app
* A Cycle to Work scheme
Your Role
As a Credit Controller based in Warwick, you will:
* Make outbound calls to proactively chase debt and build strong relationships with customers
* Liaise with internal sales teams to resolve queries and invoice disputes
* Monitor credit limits and engage in discussions with customers when limits are reached
* Maintain accurate records of account information on our CRM system for easy access by leadership
Working Conditions
This is a full-time, permanent hybrid role, working 40 hours per week, Monday to Friday, between 8 AM - 5 PM. You’ll be part of a friendly and welcoming team that enjoys helping each other and sharing knowledge.
What We’re Looking For
We’d love for you to bring the following to our team:
* Experience in an office-based customer service role, particularly with phone interactions
* Confidence in making outbound calls and handling challenging conversations
* Strong organizational skills and the ability to work both independently and collaboratively
* Proficiency in Microsoft Office (Outlook/Excel/Teams)
* Experience working towards targets and KPIs
* Credit control experience is a plus!
Ready to Apply?
We can’t wait to hear from you and see how you can contribute to our team!