Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards, while working alongside the general manager to set a standard within our flagship department.
Responsibilities
* Oversee the horticulture department operations to maximise profitable sales and growth, creating a customer-focused environment.
* Provide expert advice and guidance on plant care, maintenance, and core gardening products.
* Inspire your team to deliver the best in-store experience by creating a positive customer journey.
* Collaborate with central support teams, maintaining excellent communication to enhance our business.
* Ensure compliance with health & safety regulations, caring for employee and customer welfare.
* As a senior management team member, undertake duty manager responsibilities, including key holder duties.
Who We Are Looking For
* Horticultural expertise with retail management experience.
* Commercial awareness, including understanding budgets, profitability, and driving sales.
* Ability to identify training needs and coach staff effectively to ensure a first-class customer experience and safe environment.
* Adaptability to changing priorities, workload, and regulations.
* Positive leadership to guide the team through each season with care and motivation.
* Demonstration of our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus.
What We Offer
* Generous annual leave entitlement with flexible holiday scheduling.
* Uncapped store discounts: 50% off in restaurants, 25% off in the Garden Centre, and 10% off in food halls.
* Access to Wagestream for financial wellbeing support, including early earnings access, savings, and advice.
* Support from Retail Trust: confidential support, virtual GP, free counseling, and retail rewards.
* Development opportunities through Dobbies Academy and eLearning platforms.
* A passionate, diverse, and committed team culture.
About Us
Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. We celebrate garden living year-round, showcasing our own and branded products, services, and concession partners. Many stores feature a restaurant or coffee shop, offering a relaxed environment for refreshments and meals. We host events, community activities, and support a national charity partner. We are dedicated to being a great place to work, encouraging colleagues to be their best and celebrate success together.
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