Your newpany
Hays are working with a renowned organisation in Shropshire who are looking for a HR Administrator who will provide high‑quality administrative support across the full employee lifecycle, ensuring fullpliance with legislation, safeguarding requirements, and organisational policies. The postholder will work closely with the Recruitment Advisor, Payroll provider, and wider HR Team to deliver a professional, timely, and efficient HR service.This role requires a highly organised individual with excellentmunication skills and experience managing confidential information.
Your new role
As a HR Administrator, your role will involve:
1. Act as the first point of contact for HR and Payroll enquiries, managing the HR inbox and directing queries appropriately.
2. Administer all onboarding processes, includingmunication with candidates, pre‑employment checks, references, medical clearances, and DBS processing.
3. Prepare and issue offer letters, contracts, contract variations, and other formal documentation.
4. Manage the leaver process, ensuring relevant departments are informed, and exit interviews are arranged.
5. Maintain and update organisational structure charts and absence management records.
6. Maintain accurate employee files and ensure file audits arepleted annually.
7. Process probation and appraisal documentation in line with HR timelines.
8. Maintain HR KPI dashboards and produce regular management information and statistical data.
9. Input and process payroll changes accurately within iTrent, including starters, leavers, and contractual amendments.
10. Liaise with external payroll provider to ensure data is accurate and submitted within set deadlines.
11. Conduct regular payroll checks to ensure accuracy andpliance.
12. Provide guidance on basic payroll queries, seeking specialist support where required.
13. Support the Recruitment Advisor with implementing staffing changes and updating iTrent.
14. Support general financial tasks including raising purchase orders, managing invoices, and resolving finance-related queries.
15. Ensure all employee records are up-to-date within iTrent and physical/electronic staff files.
16. Chase outstanding documents ( qualifications, right-to-work, references).
17. Manage and advise on annual leave, TOIL, and special leave requests.
18. Ensure all documentation is maintained in accordance with GDPR and internal retention policies.
19. Manage the DBS process for new starters and existing staff as required.
20. Ensure the Single Central Record (SCR) is fullypliant, accurate, and maintained to safeguarding standards.
21. Embed safeguarding responsibilities throughout HR administration processes.
22. Promote and support the welfare and safety of children, young people, and vulnerable adults.
23. Uphold the organisation’s values, mission, andmitment to continuous improvement.
24. Participate in performance development reviews and ongoing CPD.
25. Support enrolment and other organisational activities when required.
26. Ensurepliance with Data Protection legislation and confidentiality standards.
27. Identify and report any risks relating to health and safety, equality, safeguarding, or data protection.
28. Undertake any other duties reasonably required in line with the role.
What you'll need to succeed
29. Experience providing HR administrative support across the employee lifecycle.
30. Strong organisational and time‑management skills with an ability to prioritise workload.
31. Excellent written and verbalmunication skills.
32. Experience handling highly sensitive and confidential information.
33. High attention to detail with accurate record‑keeping skills.
34. Experience maintaining HR KPI dashboards or similar tracking tools.
35. Strong IT skills, including Microsoft Office (Word, Excel, Outlook).
36. Ability to produce accurate HR data and reports.
37. Knowledge of GDPR and safe data management.
38. Experience working in the education or further education sector.
39. Experience processing payroll changes and liaising with payroll providers (ideally via iTrent).
40. Knowledge of safer recruitment processes, DBS checks, references, and SCR maintenance.
41. Experience with Teachers’ Pensions and Localernment Pension Scheme administration.
42. CIPD Level 3 or above (or willingness to work towards it).
43. Experience with HR reporting tools and dashboards.