My client, based in the Tewkesbury area is looking to recruit a Sales/Customer Service Administrator on a permanent basis The main elements of this role includes: - processing new orders by phone and email - dealing with current customer enquiries in a timely and efficient manner - Maintaining accurate records - dealing with all customer service issues as required - Liaising with accounts department to rectify outstanding account queries - raising paperwork on returned items - General admin support as required As a suitable candidate you will offer the following - Previous experience in a similar role - Experience of cross or up-selling - Comfortable working with KPI's - Confident with IT skills including CRM experience The salary on offer is up to £27,435 and the hours required are Mon-Fri (Apply online only). You will also be required to work alternate Saturdays from (Apply online only) where you will then get a day off in the week Keywords Customer Service, admin, order processing