The International Office leads on overseas recruitment activities and the conversion of full-time, on-campus international students. The main responsibility of this role is the efficient execution of a high-volume of administrative tasks and operational processes. The appointed candidate will also manage a variety of enquiries from key stakeholders, including prospective students and their influencers (such as parents, school counsellors, and others). The appointed candidate will provide essential administrative support for the International Recruitment team's core activities, including the booking of overseas events. The role involves liaison with overseas recruitment agents, supporting them to complete application and registration processes accurately. Please note that the potential for involvement in marketing activity in this role is limited.
In your application, you must clearly address all essential criteria from the person specification. These criteria are listed in the table which forms part of the job description (this can be downloaded as a PDF using the link under 'supporting documents'). Please use headings and paragraphs for each of the criteria and submit this within the supporting information section of the application form.
The ideal candidate will have:
* Experience of working with administrative processes.
* Experience of responding to enquiries from a range of stakeholders. Able to provide information and guidance whilst maintaining confidentiality.
* Experience of working in a team environment, with the ability to be flexible and provide support for colleagues.
* Good oral and written communication skills, with an ability to deal with a wide range of people.
* Good organisational skills, and able to prioritise work in a busy environment.
* Good numeracy skills, strict attention to detail, and the ability to identify and resolve issues effectively.
* Digital literacy: able to use standard IT packages (particularly, Microsoft Excel, Teams, Word and Outlook within the Microsoft 365 suite).
* Knowledge of Higher Education admissions processes in the UK (desirable)
What you will get in return:
* Fantastic market leading Pension scheme
* Excellent employee health and wellbeing services including an Employee Assistance Programme
* Exceptional starting annual leave entitlement, plus bank holidays
* Additional paid closure over the Christmas period
* Local and national discounts at a range of major retailers
As an equal opportunities employer we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working - you can find out more here
Hybrid working arrangements may be considered.
Please be aware that due to the number of applications we unfortunately may not able to provide individual feedback on your application.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any recruitment enquiries from recruitment agencies should be directed to .
Any CV's submitted by a recruitment agency will be considered a gift.
Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Enquiries about the vacancy, shortlisting and interviews:
Name: James Hume, Student Marketing and Recruitment Coordinator (International Office)
Email:
General enquiries:
Email:
Technical support:
Jobtrain:
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.