Quality Improvement and Regulation Manager
This role is based in the Scotland region and is part of the Regulation and Quality Improvement Team at Barchester Healthcare. The Quality Improvement and Regulation Manager will support the Lead Quality Improvement and Regulation Managers, the Director of Nursing, and the Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance and driving continuous quality improvements throughout the business.
Main duties of the job
The Quality Improvement and Regulation Manager will be responsible for planning and delivering against the annual Quality Improvement Review (QIR) and support visit schedule, monitoring and reviewing data to inform risk-based responses, providing day-to-day central support and guidance on regulatory and quality improvement matters, and writing reports and action plans to drive quality improvement. The successful candidate will be expected to visit services to complete audits and support visits, and will be involved in key quality improvement projects.
About us
Barchester Healthcare is a leading provider of residential care, nursing care, and specialist services in the United Kingdom. The company operates over 200 care homes and employs more than 17,000 people. Barchester Healthcare is committed to providing high-quality care and driving continuous improvement across its services.
Job responsibilities
£45,000 salary plus car allowance
This role is based in the Scotland region. We have a new exciting opportunity for an additional Quality Improvement and Regulation Manager within the Regulation and Quality Improvement Team at Barchester Healthcare.
Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality improvements throughout the business.
The role is ideally suited to candidates who have previous experience in a quality improvement or a health and social care regulatory role and is advertised as a full time post.
The role is home based with regular travel to our services. Therefore, you must possess a full UK driving license, have access to a car and be prepared to travel. There is a requirement for some overnight stays. The vacancy is situated in the North East of England; i.e. Newcastle of Tyne, Durham, Hexham.
This is a fantastic opportunity to join a well-established team who are passionate about driving continuous quality improvement across a sector leading business.
Responsibilities
* Plan and deliver against the annual Quality Improvement Review (QIR) and support visit schedule to ensure the business can deliver good and outstanding quality services compliant with the regulations and Barchester's internal policies, procedures and values.
* Monitor and review data to inform risk-based responses.
* Providing day to day central support, advice and guidance to the business on regulatory and quality improvement matters.
* Provide constructive feedback on quality improvement review findings to drive continuous quality improvement.
* Writing reports and action plans to drive quality improvement.
* Attend regional meetings to share updates, common themes, and best practices.
* Working on a rota basis on our Regulation Duty Desk function to ensure responses to external stakeholders provide assurances.
* Involvement on key quality improvement projects.
* Draft, review and refresh relevant policies and key guidance as required.
Skills, experience and qualities
* Must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks.
* Excellent understanding of health and social care regulations, the current regulatory climate and quality improvement strategies.
* Ability to review evidence, assess against required standards and possess excellent analytical skills.
* Confident and enthusiastic about regulation and quality improvement.
* Good communication skills, both written and verbal.
* Positive and solution focused attitude.
* Experience of coaching and mentoring.
* Ability to motivate others and drive change and improvement.
* Resilient and flexible.
* Ability to work to Key Performance Indicators and tight deadlines whilst maintaining quality and attention to detail.
Person Specification
Qualifications
* The successful candidate must have experience in health and social care regulation, quality improvement, registered manager role, or health and social care inspection frameworks. They must have an excellent understanding of health and social care regulations, the current regulatory climate, and quality improvement strategies. Strong analytical, communication, and problem-solving skills are essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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