Job Title: ICT Device & Systems Specialist - Tarian
Location: HQ, Bridgend
Salary: £47,046 - £50,949 per annum
Job type: Full Time, Permanent
Working Hours: 37 Hours Per Week
Level of Welsh language ability required: 2
Closing Date: 30/01/2026, 15:00
Are you looking for your next career step? Do you want to be a part of an Innovative Organisation?
About Us:
South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. As an ICT Device and Systems Specialist, you will play a crucial role in ensuring the smooth functioning of our ICT infrastructure and providing technical assistance to our staff. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join!
The Role:
We are seeking a highly skilled and motivated ICT Device and Systems Specialist to join our dynamic IT team.
To provide ICT 3rd line technical guidance and specialist advice for designated technical functions across a diverse range of technologies that underpin mission critical and operationally sensitive 24/7 emergency services and systems.
Responsibilities:
Develop, install and maintain various aspects of enterprise scale infrastructure, paying particular attention to wider business impact when planning maintenance and development activities.
Provide technical guidance to a diverse range of infrastructure technology specialists, consisting of Network, Perimeter, Storage, Servers & Devices, and various devolved units with distinct IT provisions.
Identify, propose, and implement opportunities for the continuous improvement of technology including continuity and recovery bringing mutual benefit to the force and its partners.
Provide senior management specialist advice and guidance on a range of complex and/or escalated technical problems.
Requirements:
Essential Qualifications, Knowledge & Experience:
* Information Technology related Degree or proven experience in relevant areas of Information Technology
* Support, installation and configuration of Server or Client Devices
* Server or Client Operating Systems, especially Microsoft Windows
* Design and installation within an IT Enterprise Systems Infrastructure
* Administration and troubleshooting within an IT Enterprise Systems Infrastructure
* Active Directory Services, such as Group Policy, DNS, DFS
* Server or Device Security Administration
* Staff Management Experience
* Experience of configuring System or Device management and monitoring tools. E.G. Microsoft Intune, Microsoft SCCM, Azure Monitor, Microsoft SCOM
* Awareness of the operational necessity that IT Enterprise Infrastructure has upon the organization.
* Establishing IT processes and procedures
* Incident, Problem and Change management experience.
* Experience of working on Projects
Where you'll fit in:
The ICT Device and Systems Specialist will report to the ICT Operations Manager - TARIAN and work alongside staff for technical delivery in accordance with corporate SWP ICT standards and bespoke covert security requirements.
You'll be part of a small team who work a mixed environment of on-premises and working from home. Your role will predominantly be 9-5 Monday - Friday with occasional weekend events or where required participate in out-of-hours on-call.
Benefits Include:
* Training and professional development opportunities
* Local Government Pension Scheme
* 24 days Annual Leave increasing to 29 years after 5 years employment.
* Flexible working dependant of duties
* Free on-site parking
* On site fitness centre and canteen
* Collaborative and supportive work environment.
* Cycle to work scheme.
* Wellness programmes
* SWP Diolch Vectis & Blue light Discount Card
* Opportunity to make a meaningful contribution to public safety and community well-being.
Diversity, Equality & Inclusion:
South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves.
Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested.
The successful Candidate must be willing to undergo vetting to MV/SC Vetting.
Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process.
Shortlist announcement: 26 January 2026
In person assessment and interview: 16 February 2026
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the relevant experience or job titles of: IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, Information Technology, IT, Technical Support Engineer, Technical Customer Support, Tech Support may also be considered for this role