CCTV Engineer - Service
Location: West Midlands (Nationwide Travel)
Salary: £35,000 - £40,000 Per Annum (DOE)
Overview
We are recruiting a skilled CCTV Service Engineer to join a long-established, family-run CCTV company specialising in the servicing, maintenance, and support of CCTV and Door Access Control systems across the UK.
This role is ideal for an engineer with strong fault-finding skills who enjoys working independently while delivering excellent customer service.
Responsibilities
* Service, maintain, and repair CCTV and Door Access Control systems
* Carry out fault finding, diagnostics, and troubleshooting
* Perform planned and reactive maintenance visits
* Complete service sheets, reports, and job documentation accurately and on time
* Conduct service-related surveys and warranty investigations
* Provide first-class customer support and technical advice on-site
* Ensure compliance with all Health & Safety regulations and company procedures
* Work independently with minimal supervision
* Report findings, issues, and feedback to the Service Manager
Skills & Qualifications
* 3-5 years' experience servicing and maintaining CCTV systems
* Strong diagnostic and fault-finding capability
* Solid understanding of CCTV and Access Control systems
* Confident working at height and in a range of environments
* Excellent communication and customer service skills
* Highly organised with strong attention to detail
* Full, clean UK driving licence (held for a minimum of 2 years)
* Basic IT skills
* Physically fit and able to undertake manual tasks
* DBS checked or willing to undergo a DBS check
Package & Benefits
* Company van, phone, and laptop
* Paid overtime and travel time
* 28 days holiday (including statutory holidays)
* Full uniform and PPE provided
* Ongoing training and development opportunities
* Company events
* No weekend work or 24-hour call-outs
* Friendly, family-run business environment
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