Role overview:
We are looking for an Enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff you will have avid collaboration opportunities with senior managers, championing yours and your teams career development.
Responsibilities:
* Supervise and develop your team members, decision making around staff head count and placement in order to maximise shop floor efficiency.
* Continuously monitoring staff performance and delivering feedback to ensure outstanding expectations are met and staff performance is continuously improving.
* Track and enhance store KPI & operational processes, ensuring maximum financial results.
* Contribute to an organized and visually appealing shop floor through Inventory Management, stock replenishment and Visual Merchandising responsibilities.
Role objectives and KPI’s:
* Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs.
* Drive team sales through effective merchandising, stock replenishment & team motivation.
* Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures.
* Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience.
Skills and Experience:
* A proven track record handling and resolving unexpected challenges efficiently and
* effectively.
* Demonstrated experience in a people leadership role with evidence of ability to adapt management styles to various store colleague needs.
* Evidence of actively developing colleagues into their next career step.
* Flexibility to work varied shifts, including weekends and holidays, based on store requirements.