PART TIME - 22hrs
Hampshire Refugees Resettlement supports refugees who are here under the Government's UK resettlement programme. The service provides person-centred support to our clients, empowering them to gain the life skills they require to access mainstream services and deal with everyday issues themselves.
We work with a range of agencies to maximise the support and opportunities for clients enabling them to access funding, improve their health and wellbeing, develop English language skills, access education and training so that they can gain employment and to maintain accommodation.
If you're passionate about supporting refugees and are looking for a role where you can make a real difference to those you support, then this is the role for you!
To assist refugees and families in their resettlement in the local community so they can gain independence and feel integrated in the community.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
To assess the needs of each client, develop their individual support plan that will enable them to resettle into the community
To produce and regularly review comprehensive client-based risk assessments
To support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes
To help clients with the practicalities of moving to new accommodation such as contacting energy suppliers
To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
To liaise with interpreters, colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement
To organise and encourage refugee participation in the community
To work in accordance with the Health and Safety regulations and all policies and procedures
To support clients in trauma informed and psychologically informed ways
To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
To provide basic first aid assistance until help arrives (full training is provided)
This role may require you to work nights and/or weekends
Clear verbal and written English
Good keyboard skills for data inputting
Good working knowledge of Microsoft Outlook, Excel and Word
Deal promptly with and effectively react to challenging situations
Have an interest and genuine concern for homelessness and related issues
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
Understanding of risk assessment and person-centred, outcomes-based delivery
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
To be a safety net for people in tough times and the springboard to a brighter future.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
Our Gallery
Pension with life cover
Employee assistance programme
Staff discounts via Wider Wallet
Dedication to wellbeing
GP helpline
Length of service awards
Generous and flexible holiday
Refer a friend scheme