Job Description
Medical Receptionist x2 - Coleraine - Part Time Join a respected and welcoming medical practice providing vital support to patients and clinicians in the Coleraine area.
This is an excellent opportunity for a professional, caring, and well-organised Receptionist to play a key role in the daily running of a busy GP surgery. You’ll be the first point of contact for patients and visitors — both face-to-face and over the phone — ensuring every interaction is handled with warmth, efficiency, and confidentiality. This is a vital front-of-house role where you’ll be the first point of contact for patients and visitors. You will ensure the smooth day-to-day running of reception and administrative services while delivering a high standard of care and customer service. About the role:
1. £Competitive salary
2. Monday - Friday 8.30 am to 5.30 pm - must be flexible as hours days will vary
3. Part time
What you'll be doing in this role:
4. Provide a friendly and professional front-of-house service for patients and visitors.
5. Manage incoming calls, appointment bookings, and general enquiries efficiently using the practice’s clinical systems.
6. Register new patients, update records, and maintain accurate and confidential data in line with GDPR requirements.
7. Support GPs, nurses, and practice staff by preparing documentation, managing correspondence, and maintaining workflow.
8. Process repeat prescriptions and referrals in accordance with practice procedures.
9. Handle patient payments and issue receipts when required.
10. Prioritise tasks effectively in a busy environment while maintaining a calm and approachable manner.
11. Assist in general administrative duties such as filing, scanning, and managing incoming/outgoing post.
What you'll need for this role:
12. GCSE English Language Grades A-C or equivalent.
13. Strong administration and IT skills – confident using MS Office and clinical systems (EMIS, Vision, or similar).
14. Previous experience in a similar role
15. Confident communication skills and strong, professional telephone manner
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.