Collections Administrator
Full Time - Office Based
Nr Brixworth
1 Year Maternity Cover
£25,000 per annum
Are you a meticulous administrator who is organised, and driven by doing the right thing for customers? We're looking for a Collections Administrator to join the Collections Operations team for a one-year maternity contract.
Collections Administrator, what you'll be doing
* Administering payment plans
* Dealing with customers via phone, email, letters, and SMS
* Implementing the administration of payment solutions
* Managing inbound and outbound communications with customers and Debt Management Companies
* Accurately updating customer records
* Administering system-based trace instructions
* Making sure every interaction meets regulatory, data protection, and conduct standards
Collections Administrator, what we're looking for
* A detail-focused approach with good admin skills
* A commitment to treating customers fairly
* Ability to follow processes while using good judgement
* Comfortable working in a regulated environment (or keen to learn)
Collections Administrator, Benefits
* Supportive team environment with clear processes
* A role where compliance and customer care truly matter
* Opportunity to build experience in a regulated financial services setting
If you're organised, customer-focused, and ready to make a real impact, we'd love to hear from you.
Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit www.ascendantrecruitment.co.uk