The vacancy
At Connexus, we are dedicated to providing safe, high-quality homes and support services that empower our customers and help communities thrive. As we continue to evolve in response to changing needs and regulatory requirements, we are seeking a strategic and forward-thinking Head of Later Living & Support Services to lead our specialist housing and support offer across Herefordshire and is a pivotal leadership position within our Customer Directorate, responsible for shaping and delivering high-quality, person-centred housing and support services for diverse groups, including older people, younger people, and those affected by domestic abuse. You will embed a culture of safeguarding, compliance, and continuous improvement while driving innovation and strong partnership working to achieve outstanding Responsibilities Provide strategic and operational leadership for Later Living and commissioned support services. Ensure delivery of excellent housing management and support services across 1,500+ Later Living units and multiple contracts. Lead and develop a team of around 70 colleagues, fostering a culture of performance and accountability. Build and maintain effective partnerships with commissioners, local authorities, and health and care providers. Ensure compliance with statutory, regulatory, and contractual requirements. Drive service innovation and continuous improvement to meet changing YouWe are looking for an experienced leader with: Extensive knowledge of supported housing and Later Living services. Proven ability to lead teams through change and deliver results. Strong business management and partnership working skills. Experience in safeguarding, compliance, and contract management. Excellent communication, negotiation, and influencing skills. Financial acumen and experience managing budgets. CIH Level 5 qualification (or commitment to achieve) and a full UK driving role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices, with Head office at Craven Arms and travel to other offices as more information about Connexus, please view our candidate pack here: We are hiring a Head of Later Living and Support Services ¦ ConnexusShortlisting date: 21 January 2026Interview date: 04 and 13 February 2026About ConnexusConnexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.