About us
Cambridge Physiotherapy Clinic is the longest running private physiotherapy practice in Cambridge. We have an excellent reputation locally for providing expert physiotherapy,
We are a team of 8 physiotherapists and 2 receptionists who work hard but enjoy what we do.
Our clinic is located in converted barns, just 1 mile south of Addenbrookes' Hospital. There is plenty of free parking and we have good public transport links
We are looking for a Receptionist to join our team and provide exceptional customer service to all of our patients. The ideal candidate will have excellent communication and interpersonal skills, be highly organised and have the ability to multitask. The Receptionist will be responsible for greeting visitors, answering phones, taking messages, scheduling appointments and providing general administrative support. The successful candidate will also be expected to maintain a professional and welcoming atmosphere in the office.
Responsibilities:
* Greet visitors and answer incoming calls in a professional manner.
* Manage the front desk and provide general office support.
* Maintain a clean and tidy reception and clinic area.
* Schedule appointments and take payments, using our electronic diary management system.
* Deal with day to day patient enquiries on the phone and via email.
* Deal with clinical correspondence
* Monitoring and chasing outstanding invoices.
* Marketing, such as creating and sending patient and GP newsletters
* Maintain patient confidentiality at all times
* Assist with various administrative tasks as needed.
Job Types: Part-time, Permanent
Pay: £12.30-£12.50 per hour
Expected hours: 20 – 24 per week
Benefits:
* Company pension
Ability to commute/relocate:
* Cambridge CB22 3AD: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Available to work regularly 3 days per week, including 1 evening (Tuesday or Wednesday) and cover other days as required to cover leave. Some flexibility of hours available.
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Expected start date: 10/11/2025