Business Administration Apprenticeship Location: Livingston Duration: 2 years Salary: £22,500 per annum Qualification: Business Administration Level 6 Start date: 9 th September 2024 About this programme Provide unrivalled support. Create slick processes. Compile accurate reports. Join our Business Administration Apprenticeship and become part of an exciting team, giving Skys people the brilliant service, they expect. As an Apprentice in Billing Operations youll help us deliver a premier Billing experience for our customers across all of Skys products and services. We provide assurances that our customers billings are correct, collect payments across our services, handle our customer communications and provide assurance that ourTelephony processes are all running smoothly. What youll be doing Youll have opportunities across our teams gaining unrivalled knowledge into how Sky works behind the scenes. Youll be involved across many different projects and will be supported to make changes that improve our processes. Our Apprentice programme will give you the opportunities to grow your network, become an authority in our processes & develop a great career with Sky. Activities will include: Ensuring that all balance sheet volumes and costs are accounted for accurately, to agreed deadlines Identifying, analysing and taking ownership of issues Helping improve the accuracy of reconciliations and reporting Following through to resolution, raising as appropriate Working alongside other teams within Billing and Sky Support to review and improve internal and external processes Understanding audit, regulatory and internal controls, making sure that these are completed in a rigorous and timely manner Analysing processes within the team, identifying and calling out any trends or changes with a recommended course of action Compiling accurate management reporting information as required Prioritising your personal workload. The qualification Business Administration Level 6 qualification The training provider for this apprenticeship is Forth Valley College. They are a leading provider of further and higher education offering a wide range of courses and training opportunities. All of your learning will take place in the workplace so you can look forward to lots of hands-on practical training with access to all the latest resources. What were looking for Youll need a minimum of fiveNational 5s (NQs) level 2 or level 3, including English and Maths. Other skills were looking for include: Collaborative and great with people A self-starter, resilient when it gets hectic A problem-solver Attention focussed and thorough with detail across projects Comfortable using Excel and PowerPoint and a range of technology systems. Application process Step 1 Submit your application on our system. Well be asking for your personal details, academic information and anything else that you think would be relevant such as work experience. Well also be checking your apprenticeship eligibility alongside the Apprenticeship Levy guidelines. Once your application has been submitted, youll be invited to complete our digital assessments. This may land in your junk folder so dont forget to check it. Step 2 Complete our online digital assessments. These look at your Sky fit, and business fit. Why not pop onto our dedicated Prep Hub to familiarise yourself with some of these digital assessments before completing. Youll also have the opportunity to practice each of these assessments beforehand, so please read our email instructions carefully. Weve added some tips to help you along the way. Step 3 Attend our assessment centre For the final stage of your application, well invite you to a virtual assessment centre and give you some tasks to get to know you better. The day will give you a practical insight into the role and will assess your aptitude for this programme. Once youve completed your assessment day, well let you know when you can expect to hear back from us. Where your development begins Enjoy an exciting, learning experience with us as part of your apprenticeship programme. Well help you grow into a phenomenal future leader, with the right tools and support. Our 2-year learning and development programme sits alongside your apprenticeship programme and supports you during your programme and beyond. Plus, youll have access to a range of tools, from workshops to digital course, which will help you along the way. Its a journey and we want you to see your progress, so youll get your very own development report to track your success. Our support doesnt end there. Youll join a cohort of grads on the same journey as yourself and weve also got an Emerging Talent community setup to support early talent in Sky. They host regular events and talks on topics important to young people starting their career journeys. Why Inclusion is important Its our people that make Sky Europes leading entertainment company. Thats why we work hard to be an inclusive employer, so everyone at Sky can be their best. CVs arent everything. Were more focused on who you are and the potential what youll bring to Sky. We celebrate diversity because different people, with different perspectives make Sky a better business. Our customers are incredibly diverse, so we should be, too. So why wait? Our apprenticeship is designed to put you at the centre of the action. Youll learn, grow and help make the magic of Sky happen. Whatever your background, skills or passions, theres an opportunity for you to explore. A career at Sky is where better begins. If you are successful in your application for this programme, your appointment will be subject to receiving a positive outcome from your Criminal Record Check, in addition to passing all apprenticeship eligibility checks as per government apprenticeship guidelines. Professional qualifications achieved Business Administration Level 6 qualification Perks Lets not forget about the great perks. Theres a reason people cant stop talking about LifeAtSky. Our fantastic range of benefits really are something special, here are our highlights: free Sky Q (for the TV you love all in one place), a generous pension, 25 days paid annual leave, discounted Mobile an broadband and private health care. And if thats not enough, each campus has its own perks such as subsidised restaurants/ cafes and games rooms. Your campus may include a cinema, chill out sections, faith rooms, a gym, and more. Eligibility criteria To be considered for this role, you must meet all of the following eligibility criteria due to apprenticeship funding requirements in Scotland: Youll be above the statutory school leaver ageby 6th September 2024. Youve a minimum of fiveNational 5s (NQs) Level 2 or 3, including English and Maths. Youve not completed a qualification or degree in the subject of the apprenticeship you are applying to. Youll have completed any current education by 6th September 2024 and do not plan to be undertaking any education throughout the duration of the apprenticeship. Have lived in the UK or EEA for the last three years. [FM1]