The Vacancy
Kick start your career in digital improvement and business change.
We're looking for a Business Analyst Apprentice to join our team and help us improve the way we work for both our customers and our colleagues.
This is a fantastic opportunity for someone who is curious, motivated and excited by how digital solutions, process improvement and business change can improve everyday experiences.
If you enjoy asking questions, solving problems, exploring better ways of working and want to build a career in business analysis, this could be a great opportunity.
What you will be doing
In this role, you'll help shape digital and service improvements by:
* spotting ways to simplify processes and improve experiences
* gathering business requirements and mapping processes
* supporting user‑centred digital solutions and testing
* contributing to business change activity and project delivery
* building your knowledge of systems, data, automation and AI
* working with colleagues to develop practical, effective solutions
What we're looking for
You're curious, enthusiastic and excited by the idea of improving how things work for customers and colleagues. You enjoy solving problems, asking questions, building positive relationships and bringing information together to spot opportunities for improvement.
You’ll need strong communication skills and an interest in business requirements, process improvement or business analysis. A relevant Level 3 qualification is essential, along with a commitment to complete the Level 4 Business Analysis Apprenticeship.
Experience or understanding of the housing sector would be helpful, but it's definitely not a dealbreaker!
So what's in it for me?
This is more than an apprenticeship — it's a development opportunity to build valuable skills and experience in a team that is focused on improvement, innovation and making a real impact.
You’ll be supported to learn, grow and build your confidence while gaining practical experience across digital operations, business change and service improvement.
At Futures, you’ll find a supportive organisation with a strong sense of purpose and a focus on helping people and communities thrive. We offer a great range of benefits including private healthcare options, mileage, discount schemes and a strong emphasis on health and wellbeing. We’re also proud to hold Investors in People Platinum status and to support flexible, inclusive ways of working.
If you’re looking for a role where you can make a meaningful difference, we’d love to hear from you.
We welcome applications from a wide range of backgrounds and are committed to creating an inclusive and supportive workplace for everyone.
To start your Futures journey, take a look at our role profile and please note we may close vacancies early depending on application volumes, so early applications are encouraged.
Who we are
Futures is a great place to work with a fantastic, positive and ‘can do’ culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of ‘Great places, great services and great tomorrows’ for people and communities across the East Midlands. We don’t just provide homes — we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.
* Flexible
* Accountable
* Customer Centric
* Trusting
* Supportive
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