Team Administrator
NHS AfC: Band 3
Main area Administrator Grade NHS AfC: Band 3 Contract Permanent Hours Full time - hours per week (Monday to Friday- no on call) Job ref -SPE-2- Site 2nd Floor St Andrews House Town Derby Salary £, - £, Per annum Salary period Yearly Closing //6 :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
The specialist Autism Team are looking for a caring, highly motivated and approachable team administrator. We are a diverse multi-disciplinary team, working across both North and South Derbyshire, supporting adults with Autism who are at risk of placement breakdown or hospital admission. Our aim is to provide the care they need in the community to prevent hospital admission and we want you to help us offer the right information and care at a time that they need it most.
Main duties of the job
To provide and contribute to high quality front of house standard for services users and visitors. Provide administrative/secretarial support reflecting the professionalism of the service
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
1. Commitment to flexible working where this is possible
2. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
3. Yearly appraisal and commitment to ongoing training
4. Generous NHS pension scheme
5. Good maternity, paternity and adoption benefits
6. Health service discounts and online benefits
7. Incremental pay progression
8. Free confidential employee assistance programme /7
9. Access to our LGBT+ network, BAME Network and Christian Network
10. Health and wellbeing opportunities
11. Structured learning and development opportunities
Detailed job description and main responsibilities
Provide a comprehensive administrative service to the SAT including typing/word processing of letters/memos, minutes, reports and other routine correspondence
Produce documents, charts, tables etc. by use of Office packages Word, Excel, Access and disseminate information by email
Ensure the maintenance of accurate and efficient filing systems on computerised systems ensuring strict confidentiality of client identifiable information.
Taking of notes in a range of professional multi-disciplinary meetings as requested by SAT Clinical Operational Manager and/or LD Lead Administrator.
Prioritise and undertake general clerical tasks, including photocopying, filing, processing of mail, scanning, archiving and electronic filing.
Receive and make telephone calls on behalf of the service, taking messages, and dealing with enquiries appropriately and ensuring accurate and timely communication of messages.
Ensure timely collection and production of statistical data relating to the service as directed. Compiling reports where necessary for management information, and forwarding relevant information to other Trust departments as necessary.
Provide cover for other Administration colleagues anywhere in ND Services as required and designated by the nominated supervisor / manager; this may require working at different bases at times.
Undertake any other appropriate duties as may be delegated from time to time by LD Lead Administrator and/or SAT Manager.
Maintain a professional and confidential approach to work at all times.
To be familiar with and comply with relevant Trust Operational, Personnel and Health and Safety procedures.
Providing IT / EPR support to the clinical team, including taking the lead in collaborating with IT staff to facilitate maintenance and repair of hardware and software. Provide ongoing support to the clinical team to ensure data added to the EPR system is up to date and accurate. Actively participate in initiatives to improve user understanding of EPR systems and processes, dissemination good practice and knowledge, and act as an intermediate between the clinical team and the EPR team.
Person specification
Qualifications
Essential criteria
12. •OCR/RSA Level 3 Word Processing or equivalent qualification/experience •GCSE English Language, grade A*-C or equivalent
Desirable criteria
13. •IT qualification, eg ECDL, CLAIT or equivalent qualification/experience •OCR/RSA Level 2 Audio Transcription or equivalent experience •Business Administration NVQ Level 3 or equivalent qualification/experience
Organisational skills and abilities
Essential criteria
14. Can demonstrate that they can work well in both a team and independently
15. Can demonstrate that they can be flexible when the workflow changes pace and can work to tight deadlines
16. Can demonstrate that they can maintain professionalism even when the situations they are presented with are challenging at times.
17. Can demonstrate excellent written and verbal communicational skills
Further details / informal visits contact
NameVicki CookeJob titleClinical Operational ManagerEmail numberAdditional information
If i am unavailable please drop an email to the team inbox and the most appropriate person will reply. I am usually available so please email me if i have not picked up your call.
If you have problems applying, contact
Address Recruitment Team
Kingsway Hospital
Telephone option 1, option 1