Exciting Opportunity in Newcastle! Join our client as a Customer Service Advisor / Operations Executive and help shape the future of utilities with innovation and a commitment to a greener tomorrow. Apply online today!
Customer Service Advisor / Operations ExecutiveNewcastle, NE4 7DF
* Full time, permanent
* £20,000 - £24,000 per annum
Please Note: Applicants must be authorised to work in the UK
Our client is revolutionising utilities for a better future. Committed to affordable energy and outstanding customer service, they're investing in technical innovation for a streamlined experience. Join them in creating a transparent and renewable future.
About the Role:
As a Customer Service Advisor / Operations Executive, you'll be the face of our client, handling administrative tasks, answering calls, and engaging in events. If you're tech-savvy with excellent communication skills, this role is perfect for you.
Key Responsibilities:
* Answer customer calls and provide exceptional service
* Respond to inquiries via email and other channels
* Assist with admin tasks like data entry and filing
* Engage in events to connect with customers
* Update and maintain customer records
* Resolve customer complaints and liaise with other departments
The Ideal...