Account Manager - Exciting Media Company - Chesterfield £30,000pa | Hybrid Working (3 days office) Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, friendly team environment? I'm working with a vibrant media company in Chesterfield who are looking for a Customer Success Manager to join their growing team! What's in it for you? Salary: £30,000 per annum + company bonus scheme Hybrid working: 3 days per week in the Chesterfield office, 2 days working remotely Free parking on site 25 days holiday plus bank holidays Extra day off for your birthday Option to buy and sell holidays Working hours: Monday-Thursday 9am-5:30pm, Friday 9am-5pmAbout the Role: As the Account Manager, you'll be the first point of contact for valued clients, ensuring their needs are met and their experience is seamless from day one. Your responsibilities will include: Providing outstanding customer service and support Acting as the main liaison for client queries and requests Monitoring contract renewals and leading contract negotiations Supporting the onboarding process for new clients Keeping the CRM system up to dateWhat We're Looking For: We're seeking someone with a strong background in customer service or account management. You'll be an organised individual, a confident communicator, and a skilled negotiator who enjoys building relationships and solving problems. ...