Job description: A vacancy has arisen within the Boeing contract for a Functional Operative based atWattisham, near Ipswich in Suffolk. This critical role involves leading a small teamwhile driving operational performance and ensuring strict compliance with all companystandards. How you create impact Reporting to a Team Leader, you will play a pivotal role in the day-to-day operation: Team Leadership & Deputisation: You will assist in the day-to-daymanagement of a team of up to five staff, supporting departmental processes,and will deputise for the Team Leader in their absence. Performance and KPI Management: Review daily performance of your team to ensure that all internal and customer KPIs associated with the team are achieved. Compile, distribute, and discuss productivity and performance reports with the team to assess, review, and improve operational performance. Actively communicate with other agencies to achieve joint goals. Policy and Compliance Adherence: Ensure strict adherence to Company standards as detailed in the Code of Conduct Policy, and complete compliance with Safe Working Practices. Promote the Companys policies on Quality, Health and Safety, and Environment (QSHE principles), and help drive continuousimprovement. Core Operational Duties: Prioritise and respond to customer queries and requests in a professional and timely manner. Operate the Management of Joint Deployed Inventory (MJDI) and other computerised systems as required. Undertake all duties, including the operation of MHE (Material Handling Equipment) and delivery vans, to ensure the efficient operation of the contract What we would like you to bring We are looking for a reliable, flexible, and people-focused individual with a proactive approach to leadership and compliance. Leadership and Targets: Proven experience of managing a small team and working to agreed targets and specific processes with good attention to detail. Logistics & Compliance Knowledge: Knowledge of military aerospacelogistics, an understanding of and experience in warehouse practices, andan understanding of KPIs and customer service. Technical Proficiency: The ideal candidate will be PC literate with a workingknowledge of MJDI and Microsoft Office software applications. What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. 26 days holidays plus bank holidays 2 volunteering days per year 3 x Life Assurance Option if you join the KN Route2 pension scheme A tailored personal development and training programme. Trusted and empowered to deliver and be your best. We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. Enhanced Maternity/Paternity Leave Childcare Vouchers Cycle to work scheme Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation