Job Introduction
Post: 1 x Community Care Supervisor (Permanent)
Hours: 27.50 hours per week
Salary: Grade 7
Location: Brierley Hill Health and Social Care Centre or various locations across Dudley borough
Excellent opportunities have arisen to work within Assessment and Independence on Urgent Care Services and Dudley Short Term Assessment and Reablement team.
The role
Your primary role will be to ensure the delivery of a high-quality Urgent Care duty team for vulnerable people in the Dudley borough.
You will be working to cover the Out of Hours service from 5.00 p.m. to 10.30 p.m. Monday to Friday and will work some bank holidays, for which relevant enhancements will be paid.
You should have experience of working in a care setting and an NVQ 2 in Health and Social Care or equivalent, or willing to work towards.
Your main duties will include:-
* Co-ordinating, triaging and signposting all Urgent Care calls/ referrals across the service to enable people within Dudley to be supported at home with their daily living activities and prevent hospital admittance or support hospital discharge.
* Supporting a community Urgent Care Team providing person centred support and opportunities for people and their carers.
* Providing supervision and support to staff within the duty team and supporting care staff within the community undertaking their role.
* Contributing to the implementation of service developments within the Urgent Care service.
* Assisting in managing the demand for care capacity and ensuring safe and timely discharge and quality care provision.
* Assist with responding to Urgent Care crisis within the community to support people with a difficult time in their lives.
* Prioritising workload of referrals and escalating appropriately when required.
* Be able to work under pressure and prioritise appropriately.
As an employee of Dudley MBC, you will receive a comprehensive annual leave package, an option to join the pension scheme and regular supervisions. We invite you to be part of a forward thinking, dynamic council, which actively supports staff, and works to change people's lives for the better.
You may need to work flexibly, travelling across the Dudley borough and will therefore need to have the use of a vehicle.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults; therefore, the post is subject to medical clearance and an enhanced DBS check.
For an informal discussion about the role please telephone to speak to Angela Hunt or email
So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
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N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
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