Job Title: BTL Support Analyst
Location: West London
Salary: £27,500 per annum
Employment Type: Permanent
Sector: International Banking
About the Role
An international bank based in West London is seeking a BTL Support Analyst to join its Intermediary Services team. This permanent role offers an excellent opportunity to support the growth of the Bank's Buy-to-Let (BTL) mortgage business by working closely with brokers, internal sales teams, and key stakeholders to deliver a seamless end-to-end customer journey.
Reporting to the Head of Intermediary Services, you will play a vital role in managing the BTL pipeline, supporting case origination, and ensuring efficient progression from packaging through to completion.
Key Responsibilities
1. Support Buy-to-Let sales activity by providing excellent service to brokers and customers, while managing the internal execution process
2. Act as the key liaison point for intermediaries, ensuring smooth progression of cases through packaging, review, valuation, and completion stages
3. Build and maintain strong relationships with brokers, keeping them informed of products, lending criteria, and packaging requirements
4. Provide regular updates to Business Development Managers (BDMs) and brokers on case progress, outst...