Job Description
PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started.
PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones.
We are now scaling and seeking an Financial Crime Prevention Senior Specialist to oversee the identification and management of fraud and operational risks across PingPong’s global payment network, embedding effective controls into both cross-border systems and local market operations.
WHAT’S THE CHALLENGE?
This role sits within the First Line of Defence, embedded in the Operations function.
As part of the First Line, you are responsible for identifying, assessing, and managing financial crime risks within day-to-day business activities. You will own the execution of risk controls and ensure that regulatory and internal policy requirements are effectively implemented in operational processes.
WHO YOU’LL BE WORKING WITH
This position will report directly to Operations Manager.
You will work closely with the Second Line (Compliance and Risk) to align on risk appetite, policies, and escalation frameworks, while maintaining clear accountability for control execution within Operations.
You will also collaborate with Product, Business Development, and regional teams across the EU, UK, US, and Group HQ to ensure that financial crime prevention controls are embedded into systems, customer journeys, and cross-border payment processes from design to execution.
WHAT YOU’LL BE DOING
1. AML/CTF Operations
* Conduct risk-based onboarding reviews of customers in line with internal policies, regulatory requirements, and company risk appetite.
* Perform ongoing monitoring of customer activity, including real-time transaction monitoring, to detect and prevent suspicious or fraudulent activity.
* Analyse customer information, documentation, and transaction patterns to identify red flags and assess risk exposure.
* Perform periodic portfolio risk reviews and recommend appropriate mitigation or corrective actions.
2. Fraud Prevention Operations
* Investigate suspected fraud, financial crime, or operational risk incidents.
* Coordinate timely remediation actions and ensure proper documentation and escalation where required.
* Identify root causes and propose control improvements to prevent recurrence.
3. Risk Controls & System Enhancement
* Collaborate with Product and Risk Strategy teams to embed risk signals, fraud controls, and compliance requirements directly into systems and workflows.
* Contribute to the design and refinement of transaction monitoring rules and risk frameworks.
* Support automation and process optimization initiatives to enhance efficiency, scalability, and control effectiveness.
WHAT YOU BRING
* Minimum 3 years of experience in financial crime prevention, fraud prevention, AML, or risk operations within fintech, payments, or financial services.
* Experience in cross-border payments is highly desirable.
* Strong knowledge of UK and/or EU financial regulations (including AML/CTF frameworks).
* Strong analytical mindset with the ability to interpret data, identify patterns, and make sound risk-based decisions.
* Solid problem-solving skills and attention to detail.
WHO YOU ARE
* Educated with a relevant degree in Business, Finance, or a related field. A master's degree is a plus.
* A Master’s degree or relevant professional certifications (e.g., CAMS, ICA) is an advantage.
* Risk-driven and control-oriented, with a strong sense of ownership and accountability.
* Comfortable operating both strategically (improving frameworks and controls) and operationally (hands-on reviews and investigations).
* Able to work effectively in a fast-paced, scale-up environment while maintaining strong governance standards.
* Persistent, detail-oriented, and resilient when dealing with complex investigations.
* Collaborative and influential, with excellent communication skills and the ability to work across multiple functions and regions.
* Capable of developing and implementing processes that create measurable impact across the organisation.
PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.